Frequently Asked Questions

You can book an appointment online through our website, call us at +91 87900 47707, or visit the hospital reception desk in person. Online booking is recommended for faster confirmation.
Yes, appointments can be cancelled or rescheduled up to 24 hours before the scheduled time. Call our appointment desk or use the confirmation link sent to your email.
Please bring a valid government-issued photo ID, any previous medical records, prescription details, and your insurance card if applicable. Arrive 15 minutes early for registration.
General visiting hours are from 10:00 AM to 12:00 PM and 4:00 PM to 7:00 PM. ICU and critical care units have restricted hours. Please check with the nursing station for specific unit guidelines.
Yes, our Emergency & Trauma Care department operates 24/7 with a dedicated team of emergency physicians, trauma surgeons, and support staff. Ambulance services are available round the clock.
In an emergency, call +91 87900 47707 immediately or visit our emergency department directly. Our trauma team is available 24/7 to handle all critical situations.
We have cashless tie-ups with major insurers including Star Health, ICICI Lombard, HDFC ERGO, New India Assurance, Bajaj Allianz, Care Health Insurance, Tata AIG, and Oriental Insurance.
Our insurance desk coordinates with your insurer for pre-authorization. Once approved, the hospital bills the insurance company directly for covered expenses. You only pay for non-covered items.
We offer over 50 specialties including Cardiology, Neurology, Orthopedics, Oncology, Pediatrics, Pulmonology, General Medicine, Ophthalmology, Dentistry, OB/GYN, Nephrology, and Gastroenterology.
We accept cash, debit/credit cards (Visa, Mastercard, RuPay, American Express), UPI payments (GPay, PhonePe, Paytm), and net banking.
Yes, our patient counseling team provides a detailed cost estimate before any planned procedure or surgery, including surgeon fees, room rent, medication, and diagnostics.
Refunds for excess deposits are processed at the time of discharge at the billing counter. Card payment refunds typically reflect within 5-7 working days.